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I don’t want to downplay the harm our systems do. The world is •full• of preventable harm. It’s enraging, and it’s heartbreaking.

All I’m saying is this: don’t neglect the importance of the humans living their lives in the middle of it all. I’m concerned about the quality of the software, but in the end, I’m a lot more concerned about the lives of the people building and using it.

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