It's not that baffling.
1. Good user experience, fundamentally requires above all else, empathy for the user.
2. A lot of the Mastodon community, lacks this basic empathy for these users.
https://hachyderm.io/@mekkaokereke/113480504693348603
There's not much attempt made to understand why users are choosing BlueSky, and what Mastodon could change to have them choose Mastodon.
Instead, there's fierce resistance to change, and disdain directed at users for even wanting some of these basic improvements.🤷🏿♂️