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I travelled down to Cambridge University to give a free talk a few weeks ago. Their procedure to reclaim travel expenses is an absolute joke, involving reading and processing three different documents with overlapping info, then sending information they already have to another email address manne which turned out to be manned by the same person who asked me to send it, to register with their system. Two weeks later nothing has happened so I can't even start the actual claim process which looks awful. I feel completely ripped off and disrespected by one of the poshest institutions in the world.