@tante There's been a steady downwards trend of software quality, driven by piling up complexity, unfixed bugs, lack of proper error handling, and non-AI based heuristics in software being just constantly wrong. Which obfuscates the fundamental problem with AI, especially for non-techies.
To them, it's just yet another case of "autocorrect being wrong on my phone", or "I had to restart Chrome again". They're used to their devices doing unexpected things, so what. AI makes little difference.