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and she doesn't have her family addresses, numbers etc anymore. It happened in front of a camera but the cops don't care.

They said they'd call back within 48 hours if they found it, but nothing. The phone has been taken in her trenchcoat's pocket while she was giving some change to a person in need.

We didn't see him, but she had her phone a minute before. We've tried chasing him, but he ran faster than us and disappeared.

She's devastated.