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This @pluralistic post about keeping a suspense file - a term and concept new to me - expresses one of the most important things I've learned in my career and organizing. People need to be reminded of what they said they would do with you, and if you don't help them remember, inefficiency and uncomfortable feelings/situations will arise. It's an art to keep up with others' commitments and kindly hold them accountable, and Cory has shared a great way to do it. https://pluralistic.net/2024/10/26/one-weird-trick/#todo (1/2)