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When I took the car in, I told them the passenger-side headlight wasn't working and that they should fix it as part of the service.

"It failed on the headlight, so we replaced the bulb, and now it has passed the MOT."

WTF!!!

"One advisory: the rear tyres. One is on the limit; the other is cracking. If you ring me with the size, I can give you a price."

WTF? You have the car here! Didn't you take the size when you checked? Tell you what, I'll pop outside and get the size for you.

#LeSigh