Embed Notice

@juuh42dias Amy and I used to be in the same department at GitHub and she's awesome!

We had a great discussion once about incident response.I described the anxiety I felt being on call. She suggested that when I join a call, I think of myself as a subject matter expert coming on to help out, and that my job was to help evaluate what systems are having issues and translate that to what it means for my product.

It really transformed how I approach it and I have a lot less stress when I'm paged.