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They're talking about the importance of deescalation if someone gets worked up during the election (this has not been mentioned on any of the previous poll-worker trainings I've done). They're giving a _little_ bit of advice about deescalation, but honestly, IMHO it's not enough. Good deescalation training takes hours, including a substantial amount of role-playing for practice.
Hopefully this won't be necessary. 😕
#pollWorkerTraining