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For a good (?) time, I’ve spent the afternoon sending cheerful earnest messages to the IT helpdesk…

“Where’s the unified inbox in Outlook?”
“How do I turn off ‘Co-Pilot’?”
“What’s the Windows version of Time Machine for automated backups?”
“What’s the difference between One Drive and Sharepoint?”
“Why are there two Outlook apps?”
“Why are there three Teams apps?”
“What’s the difference between Control Panel and Settings?”