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(Working that out on a napkin:)

1. Software codifies human (mis)understanding, literally.

2. Machines reify that codified understanding.

3. When humans execute a process, they do so with some degree of common sense and interpretational latitude (however small).

- e.g. cashier says “this customer’s getting screwed, I’m just going to hand them the free pastry or whatever”

- e.g. construction crew says “uh oh! water is flooding in as we dig, didn’t expect that, better stop and assess”