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Here's the Delta boss on his thoughts about the CrowdStrike incident.

They had 40k Windows Server boxes alone, all with BitLocker full disk encryption enabled, all of which wouldn't boot and weren't fixable without manually unlocking BitLocker. That had gone all in with CrowdStrike + Microsoft's most premium offerings.

He has a really good point about how tech companies have become obsessed with growth as their only metric of success, and customer satisfaction is not on the radar.