Miss Aemilia🎀@GossiTheDog They do need to be more transparent, but they're not going to be. This is the culture as a whole, invented by AWS. You never call it an outage, and you never engage transparently, weasel your way out of every ~service interruption~ and ~heightened API error rates~. Why? Because if you transparently acknowledge outages and failures, you have to pay out more SLAs.
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