My heretical opinion is that I would rather file a Github issue against your project than send you or your bug tracker email, because I do not trust you to safeguard my email against spammers, so I have to make up an entire new email address for you and carefully manage it. I don't trust Github either, but I have already done all of this email address handling for them.
(I also make up an email address for my Git commits. And yes, spammers have scraped it and spammed me.)