IMO, the whole problem with Boeing began on September 4, 2001 which is when the company moved its corporate headquarters from Seattle to Chicago, This forever ended the close relationship between management and the company's rank and file, which had always been an important part of Boeing's SOP: Boeing and the perils of outsourcing mission-critical work https://www.computerworld.com/article/2513787/boeing-and-the-perils-of-outsourcing-mission-critical-work.html