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@zak
GitLab CE just works (TM).
Email service desks with custom email matures up. Adding external participants to confidential issues is useful, too.
There is the work items migration, which unifies issues, incidents and tasks, offering new ways of interlinking.
No epics, which is a label for us.
What have I missed?
Ah ja, the Kanban board and separate incident timelines.
Also integrates well with external services and the rest they have to offer. The API and SSO integrate it in return.