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My least favorite time of year...

Our clinical consultants are supposed to complete their annual compliance training. They are mostly older/retired dentists. They don't know how to use a computer.

I reset someone's password 2x yesterday, once with a system generated temporary password, and once with a manually created one. I see I have a missed call from them already (I don't clock in for another 1/2 hour), so I'm guessing they're going to say "it didn't work!" It's a definite case of PEBKAC