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Oh, it's going to be one of those days, is it?

It is one of those days where you give people clear instructions, and yet they forge ahead with what they think, having clearly disregarded everything you've said to them.

I asked Admin to put some details on SAGE as I have a deal I'm hoping to close this morning for five Laptops: "Do us a favour, put it on the system, but don't send it because I haven't had the go-ahead yet. When I have then, send it, and once they've paid, I'll release the goods."

Just had an email from Admin: "Invoiced."
🤦♂️