Me: I want to switch from paying via iOS for Dropbox to paying directly (Paypal or credi card). I'll just cancel and then when it has run out resubscribe via the website.
Dropbox e-mail: Your payment didn't go through.
(Dropbox website: Your payments are controlled externally.)
Me: Yeah, I canceled via my iPhone, I want to resubscribe to pay directly.
Dropbox: You need to cancel via iOS first.
Me: You see the part where I said that I already did this?