"Public agencies were increasingly being encouraged, even ordered, to buy standardised, non-customised IT systems to save money."
They don't mean *open* standards (see https://openstandards.nz). They mean proprietary *non*standards & gov't procurement gets screwed by this. Every. Single. Time. 'Commercial-off-the-shelf' is the siren's song these vendors use to bamboozle gov't into spending way more than budgeted. Every. Time. This stuff isn't hard people.