@mactonite >so you're describing selling a service which still isn't unfair.
I just described criminal anti-competitive, unfair behavior rather than a legitimate service.

>what would be really bad for competition is increasing government regulation as it always hurts newcomers in every industry.
The government regulator finally started doing its job in ensuring that it would be possible for newcomers could actually join the industry, rather than being completely blocked out by microsoft - unfortunately the didn't even get halfway through.

>i have noticed that in the public sector they are totally dependent on microsoft software.
Yes, due to microsoft's criminal behavior and the lack of government action, that has occurred.

The government is giving microsoft regular handouts instead of carrying out its duty, which would be to dissolve the company, put the executives in prison (there's endless things a prosecutor could prosecute over) and release the source code of all of their software as free software (although all of it would only be useful for reverse-engineering and re-implementing purposes).

>ms offers various free services that are highly integrated to windows
The services are never free or gratis - you pay with both your freedom and your money.

>most people don't know how to use other operating systems.
This is only because microsoft gets children hooked on their proprietary cigarettes in school by offering a slight discount to educational institutes and ensure that children are taught only how to use their billycart's controls, rather than general computing skills.

All of these people could learn how to use other operating system if they had the will to or bossman told them that the computer system has been changed and they're getting paid learn how to use it.