@natematias Also, since you've been so kind as to mention this presentation, I should note that I also published an essay on this topic:
"Normal Accidents in the Digital Age: How Programmatic Advertising Became a Disaster"
Here's the author preprint, but I also have a PDF of the finished essay that I can give out on request to anyone who's interested:
@commscholar has an excellent essay in the same volume (edited by Matthew P. McAllister and Emily West).