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Josh cites Charles Perrow's work on "Normal Accidents: Living with High-Risk Technologies."

Perrow argues that multiple, unexpected failures are a basic feature of complex, integrated tech systems.

These "normal accidents" they cascade through the system to create harm. This happens when:
- the system is complex
- the system is tightly coupled
- it has catastrophic potential

And platforms/algorithms/misinfo have all of that.

https://en.wikipedia.org/wiki/Normal_Accidents