My first couple of weeks of uni was utter confusion. I was given a stack of paper several inches thick and left to it. I had to figure out how and where to register for my course, how to pick and register for a subsidiary, how to find my way around a whole new city... I mentioned to someone how bewildering it all was and got brushed off with "it's all in the docs," "others manage" and "you're not at school now, we're not spoon-feeding you."
I coped only because I knew a 2nd year.