In short, understanding Knowledge Work means understanding the human condition itself, and taking a dark look at how we managed to turn humans from a social equitable animal that has unlimited curiosity and a desire to help each other succeed into a raving, bloodthirsty mass of hyperindividualistic demons solely bent on hedonistic self exploitation at the expense of the other.
Seriously, how the fuck did we do that? How? How did we so deeply and fundamentally break humanity like this?