In a low-diligence culture like the UK – a term I’ll explain shortly – overlaying digital systems (like these smart meters) over the processes of everyday life results not in efficiency or productivity gains, but in just the opposite: compounded failures that take extra time, effort and resource to correct. https://www.theguardian.com/business/2024/mar/26/smart-meter-rollout-number-faulty-machines-leaps-great-britain