What I keep getting confused by is that people are putting in inordinate amount of their energy into trying to control people who are not bad actors. The bridge guy may be misguided. But he's listening. He's actually showing up to the conversation. He's just not the person you actually need to be worried about. And all I keep asking is "what about the people you do need to worry about?" And I get nothing. The answers I get are mostly "I don't know. But yelling at this guy is a good start."