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The bottom line is that many people, who generally come from using almost entirely proprietary software & the constant reinforcement that the software they're using is 'user friendly' (even though it's generally not) which gives the users an expectation of access that's simply not valid (nor is it really desirable) with a lot of #libre sw. That said, there's quite a lot of libre sw that's head of class with regard of usability... what it's not is *marketed*. Because there's no $ extracted. 4/n