Absolutely. Do not use, do not support BetterHelp.
They took patients’ intake questionnaires and sold them to Facebook.
BetterHelp itself is not a ‘covered provider’ under HIPAA. But they heavily implied any data you gave them was HIPAA covered, and would not be shared.
They have been slapped with an $8 million fine by the FTC.
(I think they should be a HIPAA-covered provider, and they should be prosecuted.)
BetterHelp *cannot be trusted*. Stay away!