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@mattly I can literally get the email for resetting the password, click on the link in the email, and be told that email address that was just mailed is unknown to the system. for (I hope) obvious reasons I am not posting a screenshot/video grab of it.

separately, mychart/epic is a nightmare of inconsistency from separate providers. perhaps add to your bingo: separate paths to login to account with different levels of security/2FA

anyhow it's all an excellent reminder why we have: ¯\_(ツ)_/¯