This is excellent reporting. Reuters somehow got their hands on seven years of internal #Tesla service records, as well as internal communications from service technicians and engineers.
What they found is pretty shocking to me. Repeated catastrophic failure of suspension parts. Power steering suddenly disabling itself. Evidence of denying warranty coverage. Failures that forced a recall in China that continued to be shipped in the US.
Pretty damning stuff.
“Tesla blamed drivers for failures of parts it long knew were defective”
https://www.reuters.com/investigates/special-report/tesla-musk-steering-suspension/