Embed Notice

But then as people became accustomed to do more and more in the browser, they also became accustomed to their software doing less and less, and having fewer and fewer features.

The vast majority of people who joined the internet between 2000 and 2010 used email in the browser, and never knew anything else. They literally had no idea what they might be missing.

The same step happened again, moving from the web to phone apps.

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