We could imagine an ultra enlightened Reddit that actually has opinions about how it wants its social world to function, and actually makes decisions like, "We don't like some things that we think are maybe a product of moderators not providing 24/7 coverage of high volume groups, so we're going to find out if there's some way, or ways, plural, of solving that problem. We'll investigate whether there are things we can do to either facilitate moderators providing 24/7 coverage, or obviating the need for moderators to provide 24/7 coverage, and then we'll evaluate whether or not it worked to remedy the things that we saw as problems that we think are being caused by that."
In the social services field, this crucial last bit is called "program evaluation".
🧵