Embed Notice

As a side note, one of the additional consequences of this phenomenon – where a growing social media platform starts having a shifting demographic that is more and more culturally and behaviorally diverse, and starts reflecting more and more accurately the underlying diversity of the society it serves, and consequently has more and more expressed conflict – is that a rift opens up between the general mass of users, on the one hand, and the parties that are responsible for the governance of the social media platform, on the other.

This is where things go really sour.

That's because the established users and everyone in a governance position – from a platform's moderators to its software developers to its corporate owners or instance operators – wind up having radically different perspectives, because they are quite literally witnesses to different things.

🧵