That still leaves an open question for me if taken at face value..
why would they punish a bank agent by refusing them their bonus for taking an action that ultimately hurts the bank. Banks are money driven, so seems really silly they would punish their own agents for doing something that causes them to make money off it.
Also this is not something I've ever heard of or expiernced, when i buy a property (and thus become a landlord) I've never heard of a bank being able to tell me what price im allowed to lease it at.