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<blockquote style="position: relative; padding-left: 55px;"><section><a href="https://infosec.exchange/users/SwiftOnSecurity/statuses/111399853016089908">SwiftOnSecurity (swiftonsecurity@infosec.exchange)'s status on Monday, 13-Nov-2023 12:30:48 JST</a><a href="https://infosec.exchange/@SwiftOnSecurity" title="swiftonsecurity@infosec.exchange"><img src="https://gnusocial.jp/avatar/25334-48-20231106112528.webp" width="48" height="48" alt="SwiftOnSecurity" style="position: absolute; left: 0; top: 0;">SwiftOnSecurity</a></section><article><p>Always cool to see comments in the wild where I leave an impression</p></article><footer><a rel="bookmark" href="https://gnusocial.jp/conversation/2319329#notice-4577425">In conversation</a><time datetime="2023-11-13T12:30:48+09:00" title="Monday, 13-Nov-2023 12:30:48 JST">about a year ago</time> <span>from <span><a href="https://infosec.exchange/@SwiftOnSecurity/111399853016089908" rel="external" title="Sent from infosec.exchange via ActivityPub">infosec.exchange</a></span></span><a href="https://infosec.exchange/@SwiftOnSecurity/111399853016089908">permalink</a><h4>Attachments</h4><ol><li><label><a rel="external" href="https://gnusocial.jp/attachment/1820570">There was a SwiftOnSecurity thread on something like this. Rolled out a new Chrome security extension. User called in and couldn't copy/paste in Chrome anymore. went through 3 levels of support before reaching them. Everyone said "they can't use Chrome as expected after an update &gt; Security issue." They had the user copy and paste in Word and it didn't work (but noticeably called the clipboard history). They used their copy/paste via remote console and it worked. Asked the user what their copy/paste process was. Found out the user is disabled, their mouse broke, it was replaced with the same type of specialty mouse, and no one configured the mouse which had a specific copy/paste function key. Literally nothing to do with Security, but they were the first ones that actually listened to the issue and processed what was happening! Got to try and hear what people are telling you!</a></label><br><a href="https://media.infosec.exchange/infosec.exchange/media_attachments/files/111/399/852/768/755/382/original/6760f33bead9c609.jpeg" rel="external">https://media.infosec.exchange/infosec.exchange/media_attachments/files/111/399/852/768/755/382/original/6760f33bead9c609.jpeg</a></li></ol></footer></blockquote>

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SwiftOnSecurity (swiftonsecurity@infosec.exchange)'s status on Monday, 13-Nov-2023 12:30:48 JST SwiftOnSecurity
Always cool to see comments in the wild where I leave an impression
In conversationabout a year ago from infosec.exchangepermalink
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1. There was a SwiftOnSecurity thread on something like this. Rolled out a new Chrome security extension. User called in and couldn't copy/paste in Chrome anymore. went through 3 levels of support before reaching them. Everyone said "they can't use Chrome as expected after an update > Security issue." They had the user copy and paste in Word and it didn't work (but noticeably called the clipboard history). They used their copy/paste via remote console and it worked. Asked the user what their copy/paste process was. Found out the user is disabled, their mouse broke, it was replaced with the same type of specialty mouse, and no one configured the mouse which had a specific copy/paste function key. Literally nothing to do with Security, but they were the first ones that actually listened to the issue and processed what was happening! Got to try and hear what people are telling you!
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