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@allanday some things learned from elementary:

• Issue templates help, but aren't a cure-all (people will find a way to ignore it)

• Phrase the issue template around the problem instead of a proposed solution

• It is always helpful to acknowledge an issue even if it's invalid in some way; to the reporter, they have spent their time interrupting their day to deal with a possibly-unfamiliar process of giving you feedback. Thank them!