@frosch@edolas.world @catgirl@fedi.catgirlin.space @luna@catgirl.center oh, we have triages here too. customers mostly leave me alone and i'm usually only the last escalation level or something. its nice but still i hate doing phone calls. makes me always nervous as hecc and i can't resume working after a call for like 15 to 30 min or so (if my brain is nice)