““IN HER NEW personal history of the internet, Lurking, Joanne McNeil argues that the mess Big Tech is in is largely due to its insistence on designing and making for users rather than for people.
The problem is especially conspicuous with Black people.
Computational narratives of existence, where metrics and nebulous data lead to monetization, don’t fit Black experiences.”
https://www.wired.com/story/listening-to-black-women-the-innovation-tech-cant-figure-out/