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People think that "It's OK for people to just want technology to work" (which it is) is like saying "It's OK for people to not know things" (which it is). But to the extent that they're saying it to argue against technologists advocating for open technology, it's humanity-defeating and just a fucking strawman.

The technologists are complaining about abusive designs that manipulate people by making the path of least resistance the one that, for example, destroys the concept of privacy.

When you respond to that with "well not everybody needs to understand everything," What you're actually saying is "It's OK for people to be MANIPULATED into maintaining their ignorance."

These companies have worked very hard to create a culture where computers are magic boxes to most people, so the vast majority of users remain vulnerable. You're not countercultural for thinking that's a good thing. You're a fucking mark.