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    Aral Balkan (aral@mastodon.ar.al)'s status on Monday, 26-Jun-2023 21:41:22 JSTAral BalkanAral Balkan

    Wow, Bank of Ireland are completely clueless about #security.

    “BOI: We’d need to speak to you about your credit card application…

    Me: Sure…

    BOI: First, let’s verify you…full name, date of birth…

    Me: …

    BOI: Mother’s maiden name?

    Me: LjwOtrNGIgpJlJE

    BOI: So this is the problem: We need your mother’s maiden name.

    Me: I just gave it. This is a security question and I provided you with a password.

    BOI: No, that won’t work, we need her name.

    Me: Wow… OK… Please cancel my application.”

    In conversationMonday, 26-Jun-2023 21:41:22 JST from mastodon.ar.alpermalink

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