My SiL is trying to re-register as a teacher. The NZ Teachers Council has a form to fill out - and it's a PDF! SiL household is not exactly high income and she has an old laptop running Linux Mint. Predictably, the PDF looked a mess and she was highly stressed.

I fixed the situation by installing Okular, which works fine with PDF forms (why isn't Okular just standard with distributions these days?) but really. This is just the shittiest way to implement a business process. Even a Google Form would be better (and there are many better options than that).

Of course the Teachers Council is not going to do better because they don't have the staff, the budget or the incentives. And so the assumption that you have a recent device with a recent Windows or MacOS and/or family and friends for tech support is just baked in. I hate it.