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8/ The great disservice #Apple did the world was showing how it was profitable to treat the customer as an idiot.

"We know you don't REALLY want a floppy drive."

"We know better than you what to run on your device."

And ultimately, "You can't be trusted to program your own device."

That is the same message the schools are giving kids with the locked-down laptops: "You can't be trusted."

In the 80s and 90s, teachers pulled me out of class to help them with computer problems.