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@zack I once wrote @nitrokey an email saying something like "I haven't heard from you, may I kindly ask if I still exist in your database? :-)", to which I got an answer that looked like a copy-paste from the blog.

When I said that I had seen the blog but was worried that they may have forgotten my order, they answered something like "if you had read the previous email, you would have your answer". I read it many times, but it does not say that my order still exist.

I consider my money lost.