To have a viral post on Mastodon is to be confronted with a long series of people asking the exact same question or providing the same “well actually” response, for days, because of the limits of federation. They simply can’t see those other replies. Sometimes they see *no* ofher replies, if they’re on a tiny server.
The experience isn’t great! As with customer service, it can be hard to remember that this isn’t actually the same person over and over again.