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@gotofritz

4. Top-down micromanagment (called command-and-control management in work psychology) is counterproductive, makes organisations slower and less responsive, increases costs, and decreases employee retention

That’s off the top of my head. Most of this is either Work/Organisational Psychology 101 or straight out of starter texts in the Systems-Thinking school of management theory, like “The Germ Theory of Management” or Deming’s “Out of the Crisis”.