mr.carmona"In some countries, AI is already being used to improve people’s interaction with the state. This year, the Estonian government launched a new AI-based virtual assistant called Bürokratt. Taking inspiration from Amazon’s Alexa and Apple’s Siri, Bürokratt provides Estonians with a voice-based way to navigate key services provided by the state, such as renewing a passport or applying for benefits."
https://www.wired.com/story/digital-infrastructure-artificial-intelligence/
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