"GoDaddy is currently investigating claims that it handed complete control of a valid 27-year-old #domain to another customer, without requiring them to pass any authentication processes or upload any supporting documents. […]
"In a statement sent to Flagstream, #GoDaddy said: "After investigating the domain name(s) in question, we have determined that the registrant of the domain name(s) provided the necessary documentation to initiate a change of account… "
"… The issue here is that no documentation was provided, according to both Flagstream and the woman who received ownership of the domain. Ginder refers to her as Susan, but it is not her real name.
"… Susan is really the hero of this entire story," Ginder wrote. "Without her, Flagstream would still have no idea what happened to this domain. Lawyers would have gotten involved, but it would probably be months until anything was resolved."