CiaraI stopped using Booking.com ages ago, tired of the spam and Big Corporateness of it. Now I only book directly with hotels. Every time, it's cheaper and the experience is better. If I need to contact a hotel, I communicate with a human. When I needed to make a date change not covered by the booking: 'no problem!' They changed it instantly for free. I'd forgotten how actual customer service used to be. I also forgot to actually delete my account. #DanmarkSkifter reminded me. I just deleted it.
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