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"Normalisation of deviance occurs when people within an organisation become so desensitised to the deviant practice that it no longer feels wrong. This doesn’t happen overnight – it builds up over years and becomes part of the organisational culture, the substrate, usually in response to time or budget pressures, or simply a need to keep the boss happy."

https://psychsafety.com/normalisation-of-deviance/ by @tom_geraghty via Psych Safety